Support Desk Cockpit

Our Application Support Desk Cockpit is a resource for IT support organizations managing SAP landscapes. Support Desk is a fully integrated issue reporting, tracking and resolution system that also allows direct integration into SAP’s support portal. Whether your IT group is supporting implementation testing or a post go-live situation, Support Desk allows SAP end-users to report issues or warnings directly from the SAP GUI and then centrally store those issues within Solution Manager. This serves as a platforms to help IT completely understand and resolve the issues that impede business processes.