SAP Solution Manager is the central support and system management suite provided to SAP’s customers as part of their license agreement. SAP Solution Manager is recommended, as well capable of centralizing the management of complex system landscapes, which includes large amount of SAP as well as non-SAP systems.
SAP Solution Manager 7.1 (latest version available since September 2011) has extensive set of features in IT Support area for enhancing, automating and improving the management of SAP and non-SAP systems and support and promote your business and IT processes. Solution Manager 7.1 has been verified as ITIL (IT Infrastructure Library) compliant in 15 core processes by Pink Elephant
ImpleVista helps you by carrying out an ALM assessment on the processes of your organization. And as part of your Solution Manager Roadmap setting, ImpleVista analyzes your Solution Manager usage, your core Business Processes and needs. We introduce you to the new features in Solution Manager 7.1 that would match to your business requirements and help derive Solution Manager Implementation Strategies, Roadmaps and Best Practices for your organization.
(a) IT Service Management
(b) Solution Implementation and Template Management
(c) Solution Documentation
(d) Change Control Management
(e) Business Process Operations
(f) Upgrade Management Technical Operations
(g) Test Management
(h) Custom Code Management
(i) Maintenance Management